FAQ
How does reverse osmosis work?
Osmosis is a fundamental effect in all biological systems, and can be applied to water purification ...  (Complete Answer)

What is meant by Total Dissolved Solids (TDS)?
Water that begins its life as rain and eventually finds its way to your tap has naturally come into ...  (Complete Answer)

Do reverse osmosis systems remove parasites such as bacteria and cysts like Cryptosporidium?
While an all-encompassing health claim cannot be made because of intangibles such as regular mainten...  (Complete Answer)

What's the difference between a CTA and TFM membrane?
A CTA (Cellulose Triacetate) membrane is a paper by-product membrane bonded to a synthetic layer. Du...  (Complete Answer)

What happens to the impurities that were in the water?
The impurities extracted by Premier reverse osmosis systems are washed down the drain. Unlike filter...  (Complete Answer)

Isn't water wasted down the drain with reverse osmosis systems?
With reverse osmosis systems there is a certain percentage of water that goes down the drain. This w...  (Complete Answer)

What is the ratio of wastewater to the pure water produced by Premier reverse osmosis units?
With Premier reverse osmosis units, the typical ratio of wastewater to pure water is 4 to 1 - based ...  (Complete Answer)

Can the wastewater be saved and used?
Yes. Most wastewater today is recycled for golf courses and artificial lakes. The drain water from r...  (Complete Answer)

What is the importance of water pressure to reverse osmosis systems?
With reverse osmosis systems, water pressure is what forces the water through the membrane for purif...  (Complete Answer)

Will iron hurt a reverse osmosis membrane?
Yes. Iron will plug a reverse osmosis membrane, as reverse osmosis membrane technology does not allo...  (Complete Answer)

Is it necessary to change the filters in Premier reverse osmosis water systems every six months?
Yes. It is highly recommended that you change the filters in Premier reverse osmosis water systems e...  (Complete Answer)

Do reverse osmosis units have to be mounted under the kitchen sink?
No. Reverse osmosis units can be mounted in a cabinet to either side of the kitchen sink, or even mo...  (Complete Answer)

What are the dimensions of a Premier reverse osmosis water filter system?
The module part of a Premier reverse osmosis water filter system measures: 15 ¾" Tall x 14" Wide x 5...  (Complete Answer)

How far can a line be run from a Premier reverse osmosis water filter system?
A line from a Premier reverse osmosis water filter system can run approximately 20-25 feet with ¼" P...  (Complete Answer)

Why can't I use copper tubing for the line to the icemaker?
Due to reverse osmosis water being very pure, it is known as "hungry water." Water that has been fil...  (Complete Answer)

How will I know the reverse osmosis system is removing dissolved solids from the tap water?
You will know the reverse osmosis system is removing dissolved solids from the tap water by the tast...  (Complete Answer)

I have a water softener; doesn't that treat my drinking water?
No. A water softener removes calcium and magnesium from the water and is usually installed at the po...  (Complete Answer)

Will a water softener harm a reverse osmosis system?
No. Calcium and magnesium (limescale) - both which are removed by a water softner - are two of the h...  (Complete Answer)

Will a reverse osmosis water filter system soften water?
Yes. Water treated by a reverse osmosis water filter system is softened through the reverse osmosis ...  (Complete Answer)

How do I change the filters on my reverse osmosis system?
Before starting, shut off the cold water supply to the reverse osmosis system. If changing your reve...  (Complete Answer)

How do I change the membrane on reverse osmosis systems?
Before starting, shut off the cold water supply to the reverse osmosis system. If changing your reve...  (Complete Answer)

What is the annual sanitization procedure?
We recommend sanitizing reverse osmosis systems at least once a year. The best time to do this is wh...  (Complete Answer)

What is the directional flow of a reverse osmosis model?
[[Flow RO]]...  (Complete Answer)

What is the cause of low or slow water production?
Low or slow water production with reverse osmosis systems may be caused by low water pressure, crimp...  (Complete Answer)

What is the cause of milky colored water?
Milky colored water is caused by air in the reverse osmosis system. This is a normal occurrence with...  (Complete Answer)

What is the cause of faucet leaks from the air gap?
Faucet leaks from the air gap can be caused by a crimp in the drain line, a restriction in the drain...  (Complete Answer)

What causes water to taste or smell funny?
Irregular smelling and tasting reverse osmosis water can be caused by clogged filters, a fouled memb...  (Complete Answer)

What causes there to be minimal water in the storage tank?
Minimal water in the storage tank can be caused by an incomplete system Start Up, low water pressure...  (Complete Answer)

What is the cause of leaks from the unit or filter bowls?
Leaks from the reverse osmosis unit or filter bowls can be caused by loose fittings; a missing, dama...  (Complete Answer)

What is the the 4 and 5 stage annual sanitation procedure?
Yearly sanitation is recommended on all of our reverse osmosis water treatment systems. The best tim...  (Complete Answer)

Why is water constantly running and won't shut off?
Constantly running water may be caused by low water pressure, a crimp in the supply line, or high wa...  (Complete Answer)

What causes noise from the faucet or drain?
[[Air Gap]] Noise from the faucet or drain can be caused by the air gap faucet, the location of the...  (Complete Answer)

Can any other filters be used with Premier reverse osmosis systems?
Yes. The first stage sediment filter must be a 5 micron, 10" cartridge. The second stage filter, or ...  (Complete Answer)

How do I Start Up my reverse osmosis system?
1. Disconnect the GREEN tube at the automatic shut-off valve and place in a bucket. 2. Turn on col...  (Complete Answer)



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